Glossary

A service agreement is a fundamental document that facilitates clear communication and establishes mutual understanding between a business or service provider and its clients.

A service agreement typically outlines the terms and conditions of the services to be provided, including:

• The scope of services, including the timeline for the services. 

• Fees.

• Payment terms. 

• Provisions, such as those related to confidentiality or intellectual property rights.

• The responsibilities of both parties.

A service agreement can be a powerful tool for businesses to create a collaborative and successful relationship with their clients. 

By signing a service agreement, companies can ensure transparency with their clients and feel secure knowing their business interests will be protected. 

Service agreements also establish working guidelines and build trust — two essential elements for any successful business partnership.